General Services Directorate
The General Services Directorate provides timely and standardized services, including maintaining a good working environment, managing furniture and electricity, providing transportation and cash transfers, arranging travel tickets, supplying healthy food for staff, overseeing real estate, performing maintenance, constructing new buildings, and renovating or reconstructing all existing buildings of Da Afghanistan Bank.
Organizational Structure
The General Services Directorate comprises two deputy directorates — the Operational Deputy Directorate and the Construction Deputy Directorate — each responsible for managing its respective sections.
Operational Deputy Directorate
The Operational Deputy Directorate is a key part of the General Services Directorate, responsible for executing all operational activities. It includes the following sections: Operational Section, Security Guards Section, and Transportation Section.
- Operational Section:
This section provides services to all bank staff, including arranging round-trip tickets, catering for domestic and foreign guests, travel allowances, pocket money, lunch expenses, and telephone credit cards.
- Security Guards Section:
This section is responsible for efficiently organizing customer affairs, preventing time wastage, ensuring the timely execution of reception and protocol duties, maintaining order and necessary work facilities, and providing better ceremonial services to clients visiting the head office and city branches of DAB for their daily work.
- Transport Section:
This section is responsible for providing transportation facilities for the DAB’s staff and also arranging transportation services for daily activities.
- Administrative Section
This section is responsible for drafting documents, processing incoming and outgoing correspondence, inquiries, and requests, responding to emails, performing other administrative tasks such as scheduling, and exchanging information between relevant directorates of DAB in both hard and soft formats.
Construction Deputy Directorate
The Construction Deputy Directorate is responsible for all construction, renovation, and reconstruction of DAB buildings at the central office, branches, and provincial offices. Moreover, the deputy directorate prepares annual budgets for the required directorates. It includes the following sections:
- Maintenance Section
This section is responsible for cleaning and maintaining all DAB facilities.
- Real Estate Section
This section manages matters related to leasing DAB properties to prevent usurpation and maximize revenue at both the central and provincial levels.
- Engineering Section
The Engineering Section is responsible for conducting preliminary studies (surveys), designing (small projects), implementing construction and renovation projects in the provincial branches, reviewing project documents sent to DAB, participating in bid-opening sessions for construction and renovation projects, and preparing proposals for the Executive Board upon completion of project work.